Privacy Policy

Last updated: 2026

1. Who We Are

LightOps Solutions ("LightOps," "we," "us," or "our") is a technology consulting company based in Pune, Maharashtra, India, offering Salesforce consulting, AI integrations, DevOps engineering, MLOps, DevSecOps, and FinOps services. This Privacy Policy explains how we handle information collected through our website at lightops.tech and lightops.in.

2. Information We Collect

We collect information you voluntarily submit through our Contact and Get a Quote forms, including:

• First and last name
• Business email address
• Phone number (optional)
• Company name
• Service(s) you're interested in
• Project details, estimated budget, and desired timeline (Quote form only)

We do not use cookies, analytics, or tracking technologies on this website at this time. If that changes in the future, this Privacy Policy will be updated accordingly.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry or quote request
• Prepare and send project proposals
• Communicate with you about a potential or ongoing engagement

We do not sell, rent, or trade your information to third parties for marketing purposes.

4. Third-Party Processors

Our Contact and Quote forms are processed using Formspree, a third-party form backend service. When you submit a form, your information is transmitted to and briefly processed by Formspree (based in the United States) before being delivered to our email inbox. We recommend reviewing Formspree's Privacy Policy for details on how they handle submitted data.

5. Data Retention

We retain information submitted via our forms only for as long as necessary to respond to your inquiry, prepare a proposal, or maintain a business relationship with you. If no engagement follows, we aim to delete inquiry data within a reasonable period upon request.

6. Your Rights

You may request access to, correction of, or deletion of the personal information you've submitted to us at any time by emailing info@lightops.tech. We will respond to such requests within a reasonable timeframe.

7. Data Security

We take reasonable measures to protect information submitted to us. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at info@lightops.tech.